Natrol production facilities receive highest NSF grade
Thanks to the hard work of our Operations department staff who have been working relentlessly for over a year to meet new NSF (National Sanitation Foundation) audit standards, I’m proud to announce that Natrol has been awarded an “A.” NSF is the U.S. independent organization that’s authorized to audit a company’s manufacturing processes to be sure they comply with American National Standards
for safety, quality, sustainability and/or performance. To receive their highest grade, is a big compliment.
We put Edcel Ladiona, our Associate Director of Quality Assurance and Quality Control, in charge of the effort. “Last year, we had 12 minor observations because NSF had just issued a new set of standards prior to our 2019 audit,” explained Ladiona. “As part of the new requirements we had to develop a food safety plan, a food defense plan, crisis management procedures, a management review of quality systems, among other things.”
Since the 2019 audit, Natrol’s Operations team has spent many months making the necessary changes to meet or exceed the new requirements. “This year we couldn’t be prouder of our operations team and leadership’s support of our goals. Our hard work paid off. We were only assessed one minor observation and awarded the highest grade—an ‘A’,” Ladonia touted proudly. “If NSF issued plus and minus grades, we would have been given an ‘A+’. The NSF auditor recognized the leadership support and praised the organization as a whole.”
Ms. Edcel Ladiona, Associate Director QA/QC, has been working in the Quality field for over 25 years. Prior to immigrating to the United States, she studied Biology for three years. She then graduated with a B.S. degree in Chemical Engineering from Cebu Institute of Technology and worked at Procter and Gamble Philippines for a year. In the United States, Edcel has worked in Quality for a variety of companies, including food, pharmaceutical, nutritional, and cosmetics. Aside from working in Quality, Edcel was a FSSC 22000 lead auditor and PCQI certified.